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Skills

The ledger records; the skills teach your agent how to use it for a business. There are five:

SkillWhen
get-startedOnce: where the ledger runs, install, connect your agent app and a source of updates.
manage-sopOnce, and when your process changes: write, revise or retire the SOP.
update-the-state-machineEvery update, one at a time or a backlog: record, place, judge, memo.
call-to-actionAfter each update, or when you ask: what needs you, and how to follow up.
break-glassRarely: move a running job onto a recovery procedure or a newer SOP.

Reading email is not one of them. You bring your own source; see Connect your mail.

Install​

In Claude Code:

/plugin marketplace add multiples-hq/business-state-machine-mcp
/plugin install business-state-machine-mcp@business-state-machine-mcp

The skills then load as /business-state-machine-mcp:get-started and so on. Other agent apps that read SKILL.md folders can copy the five folders into their own skills directory.

The skills live in skills/ in the repository.